As I wrapped up interviewing a candidate and getting ready to start my weekend, I saw a message about an ongoing outage for my team. What I thought was the usual, straightforward outage turned out to be the worst one I’ve ever seen. I eventually became paralyzed by the sheer number of things I had to handle. But the more tenured, experienced people at the company joined us to understand the impact and handle communication, which saved the day. While I am not happy about the impact on our customers, I learned how to manage customer-visible outages by observing them.
Software Engineering ⚙️
Unleash the power of Fragments with GraphQL Codegen
Once you adopt non-Relay GraphQL clients, the migration to Relay gets prohibitively expensive. So you couldn’t enjoy the benefits of colocated fragments. The Guild’s GraphQL Codegen tool enables non-Relay apps to colocate fragments.
Phishers who breached Twilio and targeted Cloudflare could easily get you, too
I heard before that SMS-based two-factor authentication is not safe enough. But this is my first time seeing a real-world example where social engineering defeats the SMS-based two-factor authentication.
CEO posts crying selfie on LinkedIn after laying off employees — and it goes viral
There is a subtle line between authenticity and gratuitousness. When I see articles about the backlash when someone steps over the line, I get wearier about opening up.
Back to the trend line?
When Shopify laid off 10% of its employees a few weeks ago, its CEO attributed the decision to the eCommerce spending reverting to the previous trend. But this analysis shows that even though the ratio is reverting, eCommerce still saw a big pull-ahead in absolute terms.
Growth is No Longer the Best Predictor of a Software Company’s Value
As interest rates increase, investors discount the large future revenue & profit streams of high growth companies more heavily.
But revenue growth is still an important indicator, second only to net income.
Interesting Finds 💡
The people of the cloud
This article details stories of people who operate the data centers. The joke that “the cloud is just someone else’s computer” never felt truer.